Does Servage offer backups for files or databases if they are deleted accidentally ?
Yes!!, files and databases are stored in between 7 - 14 days by snapshots.
- login to the SSH
- type cd /storage/content/yy/xxxxxyy/.snapshots (make a note of dot before the word 'snapshots')
Backups are saved in "db_backup" folder in customers homedir i.e in under the root (/) (every night is overwritten there), and this can also be revised by using snapshot for older bacakups.
This is how it looks on your account:
root@ser-staff-01# cd /storage/content/yy/xxxxxyy/db_backup
root@ser-staff-01# ls -ahl
-rw-r--r-- 1 root root 4.8K Apr 26 00:20 1000850-fvyfya107187-ser-mysql-01-06.sql.gz
-rw-r--r-- 1 root root 293 Apr 26 00:20 1000850-helge-ser-mysql-01-06.sql.gz
-rw-r--r-- 1 root root 293 Apr 26 00:20 1000850-james-ser-mysql-01-06.sql.gz
-rw-r--r-- 1 root root 4.8K Apr 26 00:20 1000850-jrfliu889295-ser-mysql-01-06.sql.gz
You will see the Mysql backups here.